Frequently Asked Questions

Find answers to the most common questions about Café Uno membership.

How do I find participating coffee shops?

You can easily find participating coffee shops using our Café Uno app. Simply open the app, click on the "Coffee Shops Near Me" feature, and view the map of all locations. Alternatively, visit our Where to Get Your Discounts page for an interactive Google Map with all participating shops.

Is there a cost to join Café Uno?

No, joining Café Uno is absolutely free! Sign up today to start enjoying exclusive discounts, special offers, and other amazing perks.

Can I use my membership at multiple coffee shops?

Yes! Your Café Uno membership is valid at all participating coffee shops in our network. Check the app or website to discover where you can redeem your benefits.

How do I get the €1 off coffee and 10% off food?

Simply show your Café Uno membership QR code at the counter before paying for your order. The discount will be automatically applied at checkout.

How do I change my notification preferences?

To manage your notification preferences, log into your Café Uno account on the app or website. Go to Settings > Notifications and toggle the updates you wish to receive.

What if I forget to use my membership on a visit?

Unfortunately, we can’t apply discounts retroactively. However, you’ll still earn points toward future rewards as long as you scan your QR code during your next visit.

Still have questions?

If you didn’t find the answer you’re looking for, feel free to reach out to our support team via the Contact Us page or email us at [email protected]. We’re here to help!